Find the weak points
I look for where processes tend to break: missing information, unclear handovers and decisions nobody owns.
Systems thinker & builder
I design and build end-to-end systems, from design to deployment. I’m also drawn to the operational layer: how products behave in the real world, where the edge cases live, and how to make things work for the people who depend on them.
Years spent working inside operational businesses taught me to look beyond the happy path — at the handovers, exceptions, risks and small decisions that determine whether a system actually works.
I look for where processes tend to break: missing information, unclear handovers and decisions nobody owns.
Not everything needs to be built at once. I work out what matters now, what can wait and what will make the biggest difference.
Real businesses are full of exceptions. I build systems that can handle them, not just the perfect scenario.
We identify what’s repetitive, confusing or taking too much time.
We decide what the system needs to do and what it doesn’t.
You see the system as it develops and give feedback.
I help you get it set up and make sure you know how to use it.
SYSADAN
You don’t need a spec. A few sentences about how it currently works is enough to start.
Currently taking on new projects